LetMeGrow
A little help for your Garden.
Questions about LetMeGrow? Contact us for help with your account, plant features, Garden+, gifts or nearby plant exchanges.
Email LetMeGrow supportTell us what happened
Include the email you use for LetMeGrow, your device and app version if known, and what you were doing when the issue appeared. A screenshot of the error can help. Please hide private messages or other personal details that are not needed.
Never send your password, sign-in codes or payment-card details.
Login and your Garden
Check that you are signing in with the email associated with your Garden. If your saved Garden does not open, send us the exact error message and the approximate time it happened. You do not need to delete your account or start a new Garden to ask for help.
Garden+ and Apple subscriptions
If Garden+ benefits are missing, sign in to the LetMeGrow account you used for the purchase and use the refresh option in Me → Garden+. If the issue continues, contact support before purchasing again.
Apple manages subscriptions purchased through the App Store. To review or cancel one, open your iPhone or iPad Settings → your name → Subscriptions → LetMeGrow. Apple’s subscription help.
Deleting the app or requesting account deletion does not cancel an Apple subscription.
Plant care, gifts and exchanges
For identification, diagnosis or care-plan issues, tell us which feature you used and what you expected. For gifts, listings or pickups, include the plant name and the date of the exchange. Avoid sending private pickup addresses unless support specifically needs them to resolve your request.
You can also contact us to report inappropriate content, messages or a problem with another user.
Account deletion and privacy
Where available in your app version, request deletion through Me → Account → Request account deletion. You can also initiate a request by emailing letmegrow.ai@gmail.com.
Support processes requests manually and may need to verify your identity. Submitting a request does not immediately delete your account. For information about personal data, retention and your choices, read our Privacy Policy.